01179622962 jbrooks@brookswm.co.uk

Privacy Statement

Privacy Statement

This privacy policy sets out how Brooks Wealth Management LLP uses and protects any information that you give Brooks Wealth Management LLP.

A privacy policy explains what happens to any personal data that you give to us or any that we may collect about you. It says what information we will gather, how we will use it and how we will keep it secure.

Brooks Wealth Management LLP may change this policy from time to time by updating this page. You should check www.brookswm.co.uk/about-us/privacy-statement from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018.

What do we collect?

We may collect the following information:

  • Full name

  • Contact information including email address and telephone numbers

  • Demographic information such as postcode and preferences

  • Date of birth, gender, nationality and marital status

  • Information about your health

  • Details of family members

  • Details of your Will

  • Income and expenditure information

  • Taxation details

  • Employment details

  • Assets and liabilities (business and personal)

  • Details of your pension, investment and protection plans

What is the source of the personal information?

We’ll collect personal information from the following general sources:

  • Information from you directly

  • Information generated about you when you use our products or services

  • From other sources such as tracing agents or organisations used to assist in the prevention and detection of crime

  • From another intermediary or introducer

What we do with the information we gather?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Assessing the type of product that would be suitable for you

  • Managing the product or service you have with us

  • Updating your records

  • We may use the information to improve our products and services

  • To follow guidance and best practice under the rules of governmental and regulatory bodies

  • For management and auditing of our business operations including accounting

  • For analysis and developing statistics

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting

  • To share information with business partners or service providers

  • To comply with legal and regulatory obligations

What are the legal grounds for our processing of your personal information?

We rely on the following legal bases to use your personal data:

  • Where it is needed to provide you with our products and services such as in assessing the market for a product and/or service that is suitable based on your personal needs and circumstances.

  • Where it is in our legitimate interests to do so such as to manage your products and services and update your records. 

  • To comply with our legal obligations

  • With you consent or explicit consent for emailing our regular e-newsletter and market commentary on an ad hoc basis.

When do we share your personal information with other organisations?

We may share information with the following third parties for the purposes listed above:       

  • Any of our group companies

  • Product providers/banks/building societies who are part of providing your products and services

  • Governmental and regulatory bodies such as HMRC, the Financial Conduct Authority or the Information Commissioner’s Office 

  • Other organisations who provide services such as back up, IT software and document storage providers

  • Credit and identity check agencies for ID verification and credit reference checks

Is your personal information transferred outside the European Economic Area (EEA)?

Sometimes your personal information may be transferred outside of the EEA. If it does so, we’ll make sure that suitable safeguards are in place, for example by using approved contractual agreements.

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Your rights under data protection laws

Here is a list of the rights individuals have under data protection laws:

  • The right to be informed about the processing of your personal information

  • The right to have your personal information corrected if inaccurate or if incomplete

  • The right to object to processing of your personal information

  • The right to restrict processing of your personal information

  •  The right to have your personal information erased

  • The right to request access to your personal information

  • The right to move, copy or transfer your personal information

  • Rights in relation to automated decision making

You have the right to complain to the Information Commissioner’s Office which enforces data protection laws at https://ico.org.uk/. You can also contact us using the details below.

Where we are relying upon your consent to process personal data you can withdraw this consent at any time by contacting us.

For how long is your personal information retained by us?

We’ll hold your personal information based on the following criteria:

  • For as long as we have reasonable business needs such as managing our relationship with you; 

  • For as long as we provide products and services to you or someone could bring a claim against us; and/or

  • Retention periods in line with legal and regulatory requirements or guidance.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Contact us

If you have any questions about this privacy policy or if you wish to exercise your rights, you can contact us by writing to the Data Protection Officer at Brooks Wealth Management LLP, 10 Radnor Road, Henleaze, Bristol, BS9 4DX. You can also contact us on 0117 9622962 or email jbrooks@brookswm.co.uk.

CFP    PFS

Brooks Wealth Management LLP is authorised and regulated by the Financial Conduct Authority. Financial Services Register No: 473759 http://www.fca.org.uk/register.

Brooks Wealth Management LLP Registered Address: 10 Radnor Road, Henleaze, BS9 4DX. Registered in England & Wales, No. OC331415.

Neither Brooks Wealth Management LLP nor its representatives can be held responsible for the accuracy of the contents/information contained within the linked site(s) accessible from this page.

The Financial Conduct Authority does not regulate National Savings or some forms of mortgage, tax planning, taxation and trust advice, offshore investments or school fees planning.

The Financial Ombudsman Service (FOS) is an agency for arbitrating on unresolved complaints between regulated firms and their clients. Full details of the FOS can be found on its website at http://www.financial-ombudsman.org.uk.

The information contained within this site is subject to the UK regulatory regime and is therefore targeted primarily at consumers based in the UK.

Please read our Privacy Statement before completing any enquiry form or before sending an email to us.